If you are logged in to Explain Everything Discover, tap the Upload button located in the menu at the top. The Upload page will then be shown. Drag and drop the .explain project files on the page or press the Browse link to search for files on your computer. Select the file you want to upload and tap the Open button to start the upload.
While your project uploads, you will be able to set the title, description, tags, category, and target audience for the project. Filling out these fields may help others find your project. Only a title is required.
When you have finished entering the project information, press Done in the top right corner. You will be taken to Cloud Projects, where all of your uploaded projects are displayed.
If you want to edit the settings or information for a project, click the icon next to the project in Cloud Projects section and select Edit.
To upload your project directly from your iPad to Explain Everything Discover, open Explain Everything and go to the projects section on the Home Screen. Tap the Export button in the top and select the project you want to upload. Select Project as the Export format and then choose Upload this project.
If you are not already logged in, a login window will appear. Enter your username and password and press Login to begin the upload.
While your project uploads, you will be able to set title, description, tags, category, and target audience for the project. Filling out these fields may help others find your project. Only a title is required.
After uploading your project a CODE is generated for the project. This CODE can be used for easy sharing. Tap the Activate CODE button to access it.
To finish the publishing process, tap the Publish button in the top right corner of your screen.
To disable your project’s sharing link, sign in, and go to Cloud Projects. Click on the icon and then choose Edit. From the list of available visibility options choose Private. This will prevent others from accessing the project.
To delete a project, sign in, and go to Cloud Projects. A list of your projects will appear. Find the project you want to delete, click on the icon and then choose Delete. A popup will appear asking you to confirm this action. Press Yes to delete the project.
You can also delete your project directly by pressing the Delete button under the video or from the Edit menu.
Please note: A deleted project will be removed permanently and you will not be able to retrieve it.
If you want to edit the settings or information for a project, go to Cloud Projects and click on the icon for the project, and then choose Edit.
After you’re done editing the settings or information, press the Done button in the top right corner to save the changes.
Icons that appear on projects and folders in Cloud Projects section has been designed so you can quickly see if they’re shared, owned by you and what is their visibility setting.
If you want to access public projects created by your group click on your profile picture and enter the My account. Scroll to the bottom of the page and click on the Group Projects.
Other users will be able to see your group’s projects by entering your profile and clicking on Group Projects tab.
Note that only public projects will be visible.
Currently, there are 8 types of accounts.
In the table below you can find the differences between accounts.
Feature/Account type | Free* | Premium | EDU Group | EDU Sponsored | VPP |
---|---|---|---|---|---|
Number of accounts | 1 | 1 | 1 + 4 EDU Sponsored | 1 | 1 |
Storage | 200MB | 2000MB | 160MB per user | Group storage | 100MB |
Download projects | yes | yes | yes | yes | yes |
Edit project | no | yes | yes | yes | yes |
Share uploaded projects with a CODE | yes | yes | yes | yes | yes |
Share using private folders | yes | yes | yes | yes | yes |
Compress project to MP4 | yes | yes | yes | yes | yes |
Number of sponsored accounts coming with the license | n/a | n/a | 5+ | n/a | n/a |
Management of multiple EDU group accounts | no | no | yes | no | no |
*Comes with 14-day trial of EDU Group account features
To check what kind of account you have, log in to Explain Everything Discover and click your username on the right side of the top menu to view your account details. Below your profile description you will see a account type panel with features available to you, your storage space, and a feature comparison with different types of accounts.
An EDU Group Account has a total of 5+ individual user seats/licenses. One seat is for the account owner, the other ones are Sponsored Accounts. Each license allows a unique user to sign up for his/her own premium-feature account via the Explain Everything Discover portal. The user credentials are used to log in to and enable premium features on Explain Everything™ on all platforms. All licenses work across multiple platforms. For example, if someone uses an iPad at one location but a different device (for example, a Chromebook) at another location, that person can log in to Explain Everything from both devices without paying any extra fees or needing additional licenses.
The EDU Group Account owner decides how to assign and distribute the licenses: one license can be given to the account owner and the rest can be shared with, for example, a group of students in a class or teachers in the same department or division.
An email address and username are the only things that are required for the EDU Group Account owner. We do not require Sponsored Account users to provide an email address to create an account, use the application and services.
Once downloaded and opened, a 14-day free trial of the premium editing, collaborating, and exporting features begins. The trial automatically enables an EDU Group Teacher Account which then provides 5 individual seats/licenses. This way you can try out the application with a group of students.
After 14 days, trial EDU Group Teacher Account and all trial accounts connected to it expire, and become Free Accounts. Free Account users can access the project player, collaboration viewer, and Explain Everything Discover community content browser. In order to continue using the premium features, a monthly or annual subscription is necessary.
There are several flexible ways to deploy Explain Everything licenses to users within an organization.
With an EDU Group Account, the owner can share an invitation CODE with users. Those users simply need to enter that code via the CODE entry screen in the app or on the Explain Everything Discover website. An EDU Group Admin and Teacher can also invite users via email from within the application or via the Explain Everything Discover website on the user account screen.
After you have logged in to Explain Everything Discover, tap on your username on the right side of the top menu. Head to the Sponsored Accounts section where you will see the amount of seats available.
USING THE CODE:
To add a user to the list, copy the CODE and share it with the person you want to add. This person can paste the CODE in the main search bar of EE Discover. It will start the registration process that, when completed, will add the newly created account to your list of Sponsored Accounts.
INVITING BY E-MAIL:
Alternatively you can invite a person by sending them invitation by e-mail. To do that click the Edit button on the Sponsored Account section. Enter the email in the Send e-mail invitation field and press the + button to send the invitation. A message with activation link and instructions will be sent to the address you provided. After activation the account will appear on the list.
After you have logged in to Explain Everything Discover tap on your username on the right side of the top menu. Head to the Sponsored Accounts section where you will see the number of seats available.
Press the Edit button in the top right corner of the section. A list of Sponsored Accounts bound to your account will appear. To remove a user, press the red cross (X) next to his or her name. You will be asked to confirm this action.
If youve deployed the licenses through MDM, in order to reset the seats assigned to your Group Account, please log in to the Discover Portal and go to the My Account section. After that, please tap on the Edit button in the Group Account section and click on the X button to clear the licenses deployed to the devices.
Please note that the licenses deployed via MDM are linked to your Group Account with the first launch of Explain Everything on those devices. If you want to revoke the licenses, please reset the seats with the instruction above.
Yes, you can now invite all of your students and teachers at once using the Upload invitation list feature. In order to do that, please create a .csv list of your students or teachers. The list should include name;email headers, their names and emails separated with a coma or with a semicolon. You can also create a list in Excel/Numbers and export it as .csv file.   Here   you can find an example of a CSV list.
When your list is ready, log in to Discover with your Admin account, tap on your profile picture in the top right corner of Explain Everything Discover and go to the My account. Scroll down to the Invite users section, then tap Upload invitation list for students/teacher and upload your list. After the list is loaded, a popup message would appear asking if you want to send the invitations to the emails listed. You can also send them later by selecting Send emails.
The invitations sent to already existing non-sponsored accounts would be automatically accepted.
After the list is uploaded, you can check the current status of the invitations and what display names the accounts have been activated with. You can also generate a new code for the given invitation and also delete the invitation. Please note that deleting an active invitation will not result in removing the account from your subscription.
After you have logged in to Explain Everything Discover, tap on your username on the right side of the top menu. Head to the Sponsored Accounts section. In the bottom right corner you will see the amount of seats available. To free up some seats you can remove users from Sponsored Accounts list.
Sponsored Accounts after being removed from EDU Group Accounts become Free Accounts. All the content uploaded by the user of the account will be available for him/her and will not be removed.
“Add a new Group Account” allows a deployment administrator to create an account where the owner (e.g., a teacher) is able to invite more users (e.g. students) on his/her own. An email address is required for any Group Account owner.
“Add a new Sponsored Account” allows a deployment administrator to create an account where the user (e.g., a student or a teacher) is not required to provide an email in order to register and access the application. A Sponsored Account cannot invite any new users.
We do not support user managed account deletion. If you want to delete your account please contact support@explaineverything.com
Yes, Explain Everything now supports institutional deployment. You can deploy group licenses from a single point of administration in 3 easy steps:
If you are experiencing any problems with deploying the licenses via MDM, we have created a comprehensive guide that you can find here . If you have any additional questions, feel free to contact support@explaineverything.com if you want help right away.
In order to purchase more licenses to your EDU Group account, please log in to Explain Everything Discover, click on your username on the right side of the top menu and head to My subscription section. After that, please click on the Add seats button and enter the number of licenses you would like to add. The price of the added licenses is calculated proportionally to time left to your first subscription ending. You will also be presented with the total price of your subscription and your next subscription renewal charging.
If you want to get an invoice please check the “I want an invoice” box while on the Payment Details section after selecting your plan. Additional fields will appear where you will be able to provide the invoice details.
After the purchase your invoice will be available in the Billing tab under My Subscription section for you to download as a PDF document.
To update your billing information please click on your profile picture and head to My Subscription page. In the Payment Details select the Payment you want to change billing information for and click on Change link.
Here you will be able to update the information and select if you want an invoice for your next order.
To cancel the automatic renewal please click on your profile picture and head to the My Subscription page. In Details tab select the Subscription Plan you want to cancel and click the Cancel link. A confirmation window will appear with all the Subscription Plan’s details.
If you have bought the subscription via the app, please go to your iPad’s Settings and then:
Your Discover subscription will auto-renew each year/month depending on which subscription you selected when purchasing.
In the Details tab of My Subscription page you can check when the next charge is planned.
If you don’t want to renew your subscription, click Cancel.
Currently you can pay for Discover subscriptions using one of the following credit cards:
If you want to pay by wire or check please contact sales@explaineverything.com
The UK is not a part of the Eurozone, but is still a part of the intra-EU trading zone.
The administrative burden of dealing with VAT calculation, intra-EU invoicing and so on requires us to have a small overhead to account for this (everyone does much the same - eg. an iPhone in the UK is £539 - converts to $832.73, which is $183.73 more than the $649 US price).
Using Explain Everything Discover is free and you can create a free account anytime by going to discover.explaineverything.com and pressing the Sign Up button on the top right of the page.
A confirmation message will be sent to the e-mail address you provided. Click on the activation link included in it and your account will become active.
If you have received a CODE, go to http://discover.explaineverything.com and paste it into the search bar. A registration process will start.
A confirmation message will be sent to the e-mail address you provided. Click on the activation link in the message and your account will become active.
If you have received an email invitation, please follow the instructions provided in the message. It will include steps required to activate your account and a copy of CODE you can use in the future so it won’t get lost.
A CODE is Explain Everything Discover’s easy way for sharing projects and activating or upgrading accounts. A CODE is a string of numbers and letters that can be pasted into Search bars in the Explain Everything Discover or in the Explain Everything app.
Shorter CODEs are generally used for project and if you paste them in the search bar they will link you directly to those projects. You can also generate a CODE for your project while in the Edit menu.
Longer codes are used to activate and upgrade accounts. If you paste them into the CODE or Search bar they will begin the activation process after which your account will be created. If you already have an account and want to upgrade it with the code, sign in to your account and enter the code in the CODE or Search bar.
After you have finished the account creation process, a message will be sent to the email address you provided. Go to your e-mail and look for a message from Explain Everything containing an activation link. Click the link and your freshly created account will be verified.
Currently Explain Everything Discover is available only in English. The Explain Everything app will soon be available in 17 languages:
English, Spanish, German, French, Chinese (Traditional and Simplified), Japanese, Turkish, Finnish, Arabic, Polish, Italian, Ukrainian, Danish, Russian, and Portuguese (Portugal & Brazilian)
To log in to the Explain Everything Discover press the Sign in button in the top right corner of the screen on the main page of  Explain Everything Discover .
To log out press the Sign out button next to your username in the top right corner of the Explain Everything Discover page.
To change your password, go to your profile page by pressing your username in the top menu on the right. Then, press the Edit button on the top section of your profile next to your e-mail address. Enter the Change password link where you will be asked to enter your previous password and confirm a new one. Press Save to confirm changes.
If you forget your password, press the Sign in button in the top right corner of Discover and select the Forgot your password? link. Enter the email address you registered within the field and press the Send button. A message containing a new auto-generated password will be sent to the e-mail address you provided. Check your inbox, copy the new password and log in to Discover using it. Remember to change your password using the instructions above.
To change your e-mail address, go to your profile page by pressing your username in the top menu on the right. Then, press the Edit button on the top section of your profile next to your e-mail address. Enter the Change e-mail link where you type in a new e-mail address. Press Save to save the changes.
If you find a project, tag, or a comment that violates our Terms of Use (or is in any way inappropriate in your opinion) you can report it by clicking the Report button in the Details tab under the project or next to a comment you want to report. A list of options will appear. Select the category you believe best fits the case and press send. It will automatically send us a message with the details as well as the Group Account owner or manager (if it’s a Sponsored account). Reported projects will be reviewed by EE Discover staff to determine whether they violate Explain Everything Discover Terms of Service.
If you think you have found a bug or security vulnerability (or if you have any other problem with Explain Everything Discover), scroll to the bottom of the page and select the Support link there. You will be redirected to the Explain Everything Support from where you can report your findings.
To ensure your account’s safety you should immediately change your email address and password right after. Also, let us know of the situation by contacting our support so we can further investigate the issue.